Dealing with lost paperwork at USCIS can be stressful, but don't panic! Here's how to tackle the situation:

1. Start with Customer Service:

• Call USCIS at 1-800-375-5283 to explain your concerns and inquire about your case status.

2. Track Your Case Online:

• Use the USCIS case status check tool (https://egov.uscis.gov/) to monitor updates and actions taken.

3. Talk to an Officer Face-to-Face:

• Schedule an Infopass appointment at your local USCIS office. This allows you to discuss your case and document issues in person.

4. Contact the Relevant Field Office:

• If you know which office handles your case, contact them directly for specific assistance.

5. Seek Help from the Ombudsman:

• If all else fails, consider contacting the USCIS Ombudsman, an independent advocate who can help resolve issues with the agency.

6. Resubmit Documents (if requested):

• Follow USCIS instructions carefully if they request you to resubmit lost documents. Keep copies of everything!

7. Consider Legal Advice:

• For persistent challenges or significant delays, consult an immigration attorney to explore legal options.

Remember:

• Keep copies of all submitted documents and communication records.

• Timely and clear communication with USCIS is key to resolving issues and ensuring progress.

• You can also be helped by us immigration consultants  who make sure that your paperwork it's in perfect condition.

Bonus Tip: If possible, electronically submit documents to USCIS whenever available. This reduces the risk of misplacement and provides digital receipts for your records.

With these steps and careful documentation, you can navigate the maze of lost immigration paperwork and get your case back on track.