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Approved Green Card Never Arrived?

Ugh, you finally got your green card approved, but it never showed up? Don't panic! Getting a replacement might take a few extra steps, but it's definitely doable. Here's how to navigate this situation:

First Things First: Check Everywhere

  1. Online Status Check: Head to the USCIS website and use their handy Case Status Online tool. You'll need your receipt number (it's on the notice you got when you filed, Form I-797C). This will tell you if your green card was even mailed yet.

  2. Call USCIS: If the tracker says your card is out for delivery but you haven't seen it, call the USCIS Contact Center at 1-800-375-5283. Have your receipt number and any other info they might ask for ready.

  3. Double Check Your Address: Make sure USCIS has the right place to send your green card! If you've moved since you applied, update your address with them using Form AR-11 online or by mail. Even if you haven't moved, it can't hurt to confirm they have your current address on file.

Still No Green Card? Let's Get Tracking

  1. Request a Case Inquiry: Waited over 30 days since USCIS mailed your card (according to their records) and still nothing? You can submit an online inquiry about your missing card through the USCIS website.

  2. File Form I-90 (if Needed): If all else fails and your green card seems to have vanished, you might need to file Form I-90, which is an application to replace your Permanent Resident Card. There's a specific option on the form for cards that were never received.

Filling Out Form I-90:

  • Reason for Replacement: On Part 2, Item 2.d. of the form, select "My card was issued but I never received it."

  • Gather Proof: Include a copy of your Form I-797 (Notice of Action) or any other letter from USCIS showing your green card was approved and mailed. Proof of your current address and any address changes are also helpful.

Bonus Tip: Check With Your Mailman

Sometimes, green cards get marked as undeliverable and sent back to USCIS. Check with your local post office to see if they're holding onto yours, and make sure your mail forwarding is set up correctly if you recently moved.

Remember:

  • Keep copies of all communication with USCIS (emails, letters, phone call notes).

  • Act quickly! The sooner you address the issue, the faster you'll get your green card.

  • Follow up! Once you submit Form I-90 or an online inquiry, check in regularly to see how things are progressing.

Losing your green card in the mail can be stressful, but by following these steps and staying organized, you'll be back on track to having your official documentation in no time.

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